Location: On site / Tadcaster LS24, UK
Job type: Permanent / Full-time
Sector and subsector:Supply Chain | Production & Operations
Salary: Negotiable Salary
Mpac Group delivers advanced, high‑speed packaging and automation solutions, combining robotics, engineering innovation, and global service to power efficient production for industries worldwide.
Purpose of the Role
Working within the Customer Service team the Service Spares Coordinator will process orders received and complete required purchasing activities. They will coordinate these orders to ensure they are progressed through the systems and delivered in line with quoted lead times and budgets.
Key Responsibilities
- Obtain cost and lead time of required purchased parts
- Ensure that Customer Purchase Orders are proceed in a timely manner
- Procure parts from the supply chain aligned to the Sales Order requirements
- Ensure effective vendor performance to meet customer requirements
- Effective communication of order status to Customers
- Ensure customer follow ups are carried out after submission of quotations
- Ensure all orders are dispatched and closed out as soon as possible
- Being flexible within the role to aid and support all staff during busy periods
- Following and providing detail for all reporting mechanisms
Knowledge and Experience
- Ability to provide administrative services on multiple projects simultaneously
- Experience of working in an administrative capacity in an engineering environment
- Proven negotiation skills with a focus on value
- Understanding of Terms & Condition
Skills and Qualifications
- Proficient in the use of MS office suite
- Organised Individual having the ability to multi-task
- Can promptly react to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Excellent communication skills; both verbal and written